Oculus Rift, HTC Vive pre-orders delayed by shipping issues0 Comments
The beginning of a new reality in technology — a virtual reality ushered in by the Oculus Rift and HTC Vive — has been temporarily delayed for many of the devices' pre-order customers, as shipping errors have plagued the launch of both devices so far.
Oculus originally blamed a "component shortage" in an email to those customers, saying, "We've been working through an unexpected component shortage, and unfortunately, that issue has impacted the original shipping estimates for some early customers." The email also promised updated shipping statuses by earlier this week, but ship dates ranged from March to the middle of May.
The Vive has its own share of problems, but, to the company's credit, HTC has been forthcoming about all of them as they happen. A statement on its website, hoping to "shed light on recent shipping issues reported since shipments began," let consumers know that all pre-orders will be delivered "in the month noted in your order confirmation email," but could not narrow things down any further.
Both companies should have been aware of these issues before launching their products, but Oculus in particular makes me scratch my head. What "component shortage" could there possibly be that the company didn't know about previously? That sort of issue does not command faith in a developer, and I hope Oculus gets it figured out and soon.